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Webhook Integration

To integrate Webhook into your Omnichannel dashboard, please follow these steps :

  1. Open the Channel Menu in Omnibotika, then select webhook. Click the plus icon (+).

    Step 1: Webhook integration setup

  2. Fill in ID, Alias, and Push Url.

    Step 2: Webhook integration setup

    Note:

  • Unique ID : Mobile Number, App ID, etc.
  • Alias : Enter the name of the desired integration, for example Omnibotika Webhook.
  • Push URL : Fill in the URL address that Botika can use to send push messages to your application.
  1. After that, press the three-dot icon in the right corner of the Webhook Integration List. Then select the details menu.

    Step 3: Webhook integration setup

  2. After that, you can copy the Botika Endpoint, Token Authorization, and Sample JSON Request for webhook testing.

    Step 4: Webhook integration setup

Webhook Integration Test Using Postman:

  1. Visit the Postman Website in your browser.

  2. In your Workspace, paste the URL that points to the Botika Online Webhook with the post method.

    Step 5: Webhook integration setup

  3. After that, select the Authorization tab, select the Bearer Token type. Copy the Authorization Token then paste the code.

    Step 6: Webhook integration setup

  4. On the body tab, send a request in json form with a structure like in the example above. After that, click the "Send" button.

    Step 9: Webhook integration setup

  5. Below are the results of the JSON Response that has been sent.

    Step 10: Webhook integration setup