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Viber Integration

To integrate Viber to your Omnichannel dashboard, please follow these steps :

  1. Open the channel menu, then select Viber. Click the plus icon (+).

    Step 1: Viber integration setup

  2. You can go to Viber Public Account.

    Step 2: Viber integration setup

  3. Fill the phone number and then click “Login”.

    Step 3: Viber integration setup

  4. Input the verification code, and then click “Next”

    Step 4: Viber integration setup

  5. On the Viber Public Account dashboard click on the “Create Bot Button”.

    Step 5: Viber integration setup

  6. Fill all required information.

    Step 6: Viber integration setup

  7. Agree to the terms Stage, then click “Create”.

    Step 7: Viber integration setup

  8. Copy the token code.

    Step 8: Viber integration setup

  9. Go to your viber mobile apps, and then go to setting.

    Step 9: Viber integration setup

    Step 10: Viber integration setup

  10. Return to Omnichannel Integration page, paste the token code and then click “Integrate”.

    Step 11: Viber integration setup