Everything you need in one single dashboard
Keep track all history of conversations. See all history of your conversation with customers, so you can measure every responses
Automatic Routing
Ensure that multiple agents are not working on the same ticket from same channel
Tracking Conversations
See all history of your conversation with customers, so you can measure every responses
SLA Management
Set deadlines for ticket response and resolution based on different business hours
Various Channel
Connect to various channel social media, so you don't need to open many applications on your device
Explore ticketing
Track and manage incoming support tickets from multiple channels in one chat console window
Incoming Calls Record
Receive phone calls and voicemails, convert them to tickets so you can easily keep track on conversations
